Ankahi by Aanchal –  Privacy Policy

At Ankahi by Aanchal, your trust means everything to us. Every time you share your details, browse our website, or make a purchase, you become part of our story — and we take that responsibility seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, social media, or other platforms.

  1. Information We Collect

We collect information to provide you with a smooth and personalized shopping experience.

  1. Personal Information:
    When you place an order or sign up with us, we may collect:
  • Your name, contact number, email address, and shipping/billing address
  • Payment details (processed securely via trusted third-party gateways like Razor pay)
  • Account login details (if applicable)
  1. Non-Personal Information:
  • Device details, browser type, and IP address
  • Website usage patterns, analytics, and cookies for better functionality
  1. How We Use Your Information

Your data helps us make your experience better — never intrusive. We may use your information to:

  • Process and fulfil your orders
  • Send you updates about your order, shipping, or delivery
  • Shares exclusive updates, launches, and offers (only if you opt in)
  • Improve our website, services, and customer experience
  • Respond to your queries, feedback, or requests
  • Detect or prevent fraud, and comply with legal obligations

We do not sell, rent, or trade your personal data to any third party.

  1. Payment Information Security

All payments made on our website are processed through secure, PCI-DSS compliant gateways like Razor pay.

  • Your payment details are encrypted and handled directly by the payment gateway — we never store your full card details or banking credentials.
  • Any refunds are processed using the same secure channel.
  1. Cookies

Cookies are tiny data files stored on your browser that help us recognize you and improve your experience.
We use cookies to:

  • Keep your shopping cart updated
  • Personalize your browsing experience
  • Analyse website traffic to enhance functionality

You can disable cookies anytime in your browser settings, but certain site features may not function properly.

  1. Information Sharing

We only share your data with trusted partners who help us operate smoothly, such as:

  • Courier partners (for deliveries)
  • Payment gateways (for secure transactions)
  • Analytics and marketing tools (to improve our website experience)

These partners are bound by confidentiality and data protection agreements, ensuring your information remains secure.

  1. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy — or as required by law.
Once no longer needed, data is securely deleted or anonymized.

  1. Your Rights

You have complete control over your information. You may:

  • Request access to your personal data
  • Ask for correction or deletion of your data
  • Opt out of promotional communications anytime
  • Withdraw consent for data processing (subject to applicable laws)

To exercise any of these rights, simply write to us at info@ankahibyaanchal.com.

  1. Third-Party Links

Our website may contain links to third-party platforms (like Instagram or payment gateways). Once you leave our site, their privacy practices apply — please review their policies separately.

  1. Data Protection & Security

We adopt the best possible security practices — including SSL encryption and regular system audits — to safeguard your information.
While no online system is 100% foolproof, we continually improve our safeguards to keep your data safe.

  1. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.
We encourage you to revisit this page occasionally for the latest version.

  1. Contact Us

For any questions, clarifications, or concerns about this Privacy Policy:

📧 Email: info@ankahibyaanchal.com
📱 Call / WhatsApp: +91 95791 82970
📸 Instagram: @ankahibyaanchal
🕘 Support Hours: Monday – Saturday, 11:00 AM – 07:00 PM IST

💛 At Ankahi by Aanchal, we value not just your privacy — but the trust and love you place in us. Every piece you wear, and every detail you share, is handled with care.